Idea & Goal
The main goal was to create an intuitive application, designed to serve a need in Real Estate Management for property owners, tenants, and residents. With thoughtfully designed management interfaces, KeyGo gives clients a platform to manage their properties, residents, assets, and records.
The Challenge
The need for an all-in-one property management interface would come with a heavy lift. Many sites/management systems focus solely on specific aspects such as tenant management or market analysis. KeyGo set out to provide a hub for everything a property manager might need, from directly communicating with clients to establishing bids for new listings.
In addition, I also wanted to make it easy for tenants and residents to create an account under their property owner to organize themselves. From paying their rent, to submitting a maintenance request, tenants could use it to effectively handle all things residential.
Solution
Throughout the process of designing something intuitive that anyone could use their first time, I ran into some organizational hurdles. Managing to fit everything into one usable application would be an amazing feat for any team to create, simply because of the amount of user flows that would need to be considered.
In the end, KeyGo became a mix of many different applications I’ve used daily. I ended up including features like a scheduling assistant dashboard off to the right of any tab the user would be on, summaries and stats of revenue and properties at the top of most pages to keep the user at ease, a to-do list for each property, and many other widgets for efficient discovery.
Although this is a spec, I would love to do some research and discover how users would interact with the app. Would they find it helpful or overbearing? Understanding users biggest frustrations in other applications/ processes would help gain a better perspective on how to make KeyGo a success.
